29 February 2024

Digital Champions

You don’t have to be an IT whizz to be a Digital Champion – you just need a bit of spare
time and enthusiasm to support others to experience the many benefits of the internet
and digital technology. It’s a great way of making a real difference to other people.


As a Digital Champion you’ll support others to learn the basics of computers and the
internet in a relaxed, informal environment. You’ll offer advice, information and support
to local adults who want to get online and learn how to use a computer for the first
time, or improve their confidence with the basics.


Digital Champions work with learners on a one-to-one basis or in a small group. They
tend to meet in a public venue such as: a library, WiFi enabled café, pub or community
centre, and in exceptional circumstances in the learner’s own home. Champions might
set up a session at a local community centre or sheltered housing scheme or volunteer
to support someone else’s class at such a venue. There are lots of different ways to
help.

Typical tasks for a Digital Champion include:

  • Helping residents learn the basics e.g. teaching someone how to use Google, use the mouse and keyboard or set up an email account.
  • Helping residents understand the benefits of getting online eg. showing them how to search or apply for a job online, shop and bank online or use Skype to connect with family and friends.
  • Assisting training providers during sessions by giving extra support to learners, and supporting residents during IT open-access drop-ins.
  • Acting as an advocate of the benefits of being online.

Would you like to volunteer as a Digital Champion?

Then please go to our contact page and send us a message that you are interested in volunteering as a Digital Champion.